d4444 Privacy Policy

This Privacy Policy ("Policy") describes how d4444 ("d4444", "we", "us", "our") collects, uses, discloses, stores, and protects the personal information of users ("you", "your") who access or use the d4444 online betting and casino platform, accessible at https://d4444.io and all associated subdomains, mobile interfaces, and services (collectively, the "Platform").

d4444 is committed to handling your personal data responsibly and transparently. This Policy is written in plain, accessible English and applies to all users of the Platform, including registered account holders and visitors who browse the Platform without registering. By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy.

This Policy should be read together with our Terms & Conditions, which govern your use of the Platform as a whole. Where any conflict exists between this Policy and the Terms & Conditions regarding the handling of personal data, this Policy takes precedence.

d4444 is an international online betting and casino platform serving players across Bangladesh. The Platform offers sports betting (including cricket markets covering BPL, IPL, T20 World Cup, and international fixtures), live casino tables, slot games, crash games, and related entertainment services. All services are provided in English and all monetary transactions are denominated in Bangladeshi Taka (৳ BDT).

For the purposes of this Privacy Policy, d4444 is the data controller — meaning we determine the purposes and means by which your personal data is processed in connection with your use of the Platform. Our primary contact channel for all privacy-related enquiries is our support team, reachable at [email protected] (plain text — not a clickable link).

d4444 collects personal data from you in three ways: data you provide directly, data collected automatically when you use the Platform, and data received from third parties such as payment processors and identity verification providers. The categories of personal data we collect are set out below.

3.1 Data You Provide Directly

• Registration data: Full legal name, date of birth, residential address (including city, district, and postcode), email address, and mobile phone number registered in Bangladesh.
• Identity verification (KYC) documents: Government-issued photo ID (National ID Card, passport, or driving licence), proof of address (utility bill, bank statement), and payment method verification documents.
• Financial information: Payment method details required to process deposits and withdrawals, including bKash account numbers, Nagad account numbers, Rocket account numbers, Upay account numbers, bank account details, and Visa/Mastercard card numbers (partial, as required by our payment processors).
• Communications: Records of your correspondence with our customer support team, including live chat transcripts, email messages, and support ticket content.
• Preferences and settings: Responsible gaming limit selections, notification preferences, and language or display settings you configure in your account.

3.2 Data Collected Automatically

• Device and browser data: IP address, device type, operating system, browser type and version, screen resolution, and device identifiers.
• Usage and session data: Pages visited, time spent on each page, navigation paths, features used, search queries entered, and session duration.
• Betting and gaming activity: Full history of bets placed, games played, stakes wagered, winnings received, bonuses claimed and used, and account balance changes.
• Geolocation data: General location derived from your IP address. d4444 does not collect precise GPS location data.
• Cookie and tracking data: Data collected via cookies and similar tracking technologies as described in Section 7 of this Policy.

3.3 Data From Third Parties

• Payment processors: Transaction confirmation data, payment status updates, and fraud signals received from bKash, Nagad, Rocket, Upay, Visa, Mastercard, and our banking partners.
• Identity verification providers: Results of automated identity and age verification checks performed by our KYC partners.
• Fraud and risk providers: Risk scores and alerts generated by anti-fraud systems integrated into the Platform to detect suspicious account or transaction activity.

d4444 uses the personal data we collect for the following specific purposes. We will not use your data for any purpose that is incompatible with the purposes listed here without first seeking your consent or establishing a new lawful basis for processing.

• Account creation and management: To register your account, verify your identity and age (21+), maintain your account settings, and provide you with access to the Platform's services.
• Transaction processing: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, bank transfer, Visa, and Mastercard, and to maintain accurate financial records of all account activity.
• KYC and regulatory compliance: To verify your identity, age, and source of funds as required by applicable anti-money laundering (AML) obligations and responsible gaming standards.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, multiple account abuse, bonus misuse, and other prohibited conduct described in our Terms & Conditions.
• Customer support: To respond to your enquiries, resolve complaints, process responsible gaming requests such as self-exclusion, and maintain a record of our communications with you.
• Responsible gaming: To monitor your gaming activity for signs of problem gambling, enforce deposit limits and cooling-off periods you have set, and contact you if our responsible gaming systems flag a concern.
• Platform improvement: To analyse usage patterns, test new features, diagnose technical issues, and improve the overall performance, reliability, and user experience of the Platform.
• Marketing communications: To send you personalised promotional offers, bonus notifications, and tournament information by email or SMS, where you have consented to receive such communications. You may withdraw your consent at any time by updating your account notification preferences.
• Legal obligations: To comply with applicable laws, respond to lawful requests from regulatory or law enforcement authorities, and enforce our legal rights under the Terms & Conditions.

d4444 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual necessity: Processing that is necessary to perform our contract with you — namely, to provide the betting and casino services you have registered to use, to process your deposits and withdrawals, and to manage your account.
• Legal obligation: Processing that is required to comply with applicable laws, including anti-money laundering regulations, age verification requirements, and responses to lawful requests from authorities.
• Legitimate interests: Processing carried out for the legitimate business interests of d4444 or a third party, where those interests are not overridden by your data protection rights. This includes fraud prevention, security monitoring, Platform improvement, and internal analytics.
• Consent: Processing for which you have given your explicit, informed consent — primarily marketing communications. Where consent is the legal basis, you may withdraw it at any time without affecting the lawfulness of processing that took place before withdrawal.

d4444 does not sell your personal data to third parties. We share your personal data only in the circumstances described below, and only to the minimum extent necessary for the stated purpose.

• Payment processors: bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, BRAC Bank, City Bank, and other payment partners receive the financial and identity data necessary to process your deposit and withdrawal transactions.
• Game providers and content suppliers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other licensed game studios may receive anonymised or pseudonymised session data necessary to operate their games on the Platform and maintain game integrity.
• Identity verification providers: Our KYC partners receive the identity documents and personal details necessary to perform age and identity verification checks on new and existing account holders.
• Anti-fraud and security providers: Third-party risk and fraud prevention systems receive technical and behavioural data to generate risk scores and flag suspicious activity for review by our security team.
• IT and infrastructure providers: Hosting providers, cloud service providers, and IT support partners who maintain and operate the Platform's technical infrastructure have access to data as part of their service delivery, subject to strict confidentiality and data processing agreements.
• Legal and regulatory authorities: d4444 may disclose personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by applicable law, court order, or lawful authority request.
• Business transfers: In the event of a merger, acquisition, restructuring, or sale of d4444's business or assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy practices of the acquiring entity before the transfer takes effect.

All third-party service providers who process personal data on d4444's behalf are required to implement appropriate technical and organisational security measures and are prohibited from using your personal data for their own independent purposes.

d4444 uses cookies and similar tracking technologies to operate and improve the Platform, analyse user behaviour, personalise your experience, and detect fraudulent activity. A cookie is a small text file placed on your device by a web server when you visit the Platform.

d4444 uses the following categories of cookies:

• Strictly necessary cookies: These cookies are essential for the Platform to function correctly. They enable core features such as account login, session management, security checks, and remembering items in your account settings. You cannot opt out of strictly necessary cookies without affecting your ability to use the Platform.
• Performance and analytics cookies: These cookies collect anonymous statistical data about how users interact with the Platform, including which pages are visited most frequently and whether users encounter any errors. This data helps us improve the Platform's performance and usability.
• Functional cookies: These cookies remember your preferences and personalisation settings — such as your language preference, notification settings, and responsible gaming limits — so that you do not have to re-enter them on each visit.
• Marketing and targeting cookies: With your consent, these cookies track your activity across the Platform to help us deliver personalised promotions and bonus offers that are relevant to your interests and betting patterns.

You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Note that blocking strictly necessary cookies will impair the functionality of the Platform. For detailed guidance on managing cookies in your browser, please refer to your browser's help documentation.

d4444 takes the security of your personal data extremely seriously. We implement and maintain a comprehensive set of technical and organisational security measures designed to protect your data against unauthorised access, accidental loss, alteration, disclosure, or destruction.

Our key security measures include:

• 256-bit SSL/TLS encryption: All data transmitted between your device and d4444's servers is encrypted using industry-standard 256-bit SSL/TLS protocols. Look for the padlock icon and "https://" in your browser address bar when using the Platform.
• Access controls: Access to personal data within d4444's internal systems is restricted to authorised personnel only, on a strict need-to-know basis. All internal access is logged and reviewed.
• Password security: Account passwords are stored in hashed form using strong one-way cryptographic hashing algorithms. d4444 staff members cannot view your password in plain text.
• Two-factor authentication (2FA): d4444 offers SMS OTP-based two-factor authentication for account logins. We strongly encourage all account holders to enable 2FA in their account security settings.
• Regular security audits: d4444's Platform and infrastructure undergo regular internal and third-party security assessments, penetration testing, and vulnerability scanning.
• Incident response: d4444 maintains a documented data breach incident response plan. In the event of a data breach affecting your personal data, we will notify you as required by applicable law.

d4444 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting obligations.

The following general retention periods apply to the main categories of personal data held by d4444:

When personal data reaches the end of its applicable retention period, it is securely deleted or irreversibly anonymised so that it can no longer be linked back to you as an individual. Anonymised data may be retained beyond these periods for statistical and analytical purposes.

As a user of the d4444 Platform, you hold the following rights in relation to the personal data d4444 holds about you. These rights may be exercised at any time by contacting our support team at [email protected] with the subject line "DATA RIGHTS REQUEST".

• Right of Access: You have the right to request a copy of all personal data d4444 holds about you, along with information about how that data is being used. d4444 will provide this information within 30 days of receiving a valid request.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data held about you. You may also update certain data directly through your account settings without contacting us.
• Right to Erasure ("Right to be Forgotten"): You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent and there is no other lawful basis for processing. Please note that d4444 may be required to retain certain data for legal and regulatory compliance purposes, which may limit the scope of erasure in some cases.
• Right to Restrict Processing: You may request that d4444 temporarily restrict the processing of your personal data in certain circumstances, such as where you contest the accuracy of data we hold or object to our use of it.
• Right to Data Portability: Where processing is based on your consent or on a contract with you, you have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to the processing of your personal data where that processing is based on d4444's legitimate interests. d4444 will cease processing unless it can demonstrate compelling legitimate grounds that override your interests or the processing is necessary for legal claims.
• Right to Withdraw Consent: Where d4444 processes your personal data on the basis of consent (primarily for marketing communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that took place before withdrawal.

d4444 will respond to all valid data rights requests within 30 days. In exceptional cases involving complex or multiple requests, we may extend this period by a further 30 days and will notify you of the extension. d4444 will not charge a fee for data rights requests unless they are manifestly unfounded or excessive.

The d4444 Platform is strictly intended for adults aged 21 and above. d4444 does not knowingly collect personal data from any individual under the age of 21. The Platform employs age verification procedures at the point of registration and during KYC review to prevent underage access.

If d4444 becomes aware that personal data has been collected from an individual under the age of 21 without verified parental or guardian consent, we will immediately suspend the relevant account, delete the data concerned, and where appropriate report the matter to relevant authorities.

Parents and guardians are strongly advised to install parental control software on devices accessible to minors and to educate young people about the importance of not accessing online gambling platforms. If you believe your child has accessed or registered on d4444, please contact our support team immediately at [email protected].

The d4444 Platform may, from time to time, contain references to or content from third-party services — including game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. While these game providers operate their content within the d4444 Platform environment, they are independent companies with their own privacy practices.

d4444 is not responsible for the privacy practices or content of any third-party services. We encourage you to review the privacy policies of any third-party providers whose services you interact with. d4444 has no control over, and accepts no responsibility for, the content, privacy policies, or practices of any third-party websites or services not operated by d4444.

d4444 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or the services we offer. The "Last Updated" date at the top of this Policy indicates when it was most recently revised.

When we make material changes to this Policy, we will notify registered account holders by email to their registered email address and/or via a prominent notice displayed on the Platform, at least 7 days before the updated Policy takes effect. For minor, non-material changes (such as corrections to typographical errors or clarifications that do not alter the substance of the Policy), we may update the Policy without individual notification.

Your continued use of the d4444 Platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree with any changes, you must cease using the Platform and may request account closure by contacting [email protected].

All previous versions of the d4444 Privacy Policy are superseded by the current version published on this page. The current version is always available at https://d4444.io/privacy-policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or d4444's handling of your personal data, please contact our support team using the details below. All privacy-related enquiries are treated with priority and handled in strict confidence.

• Email: [email protected] (plain text — not a clickable link)
• Subject Line for Data Rights Requests: "DATA RIGHTS REQUEST"
• Subject Line for Privacy Queries: "PRIVACY ENQUIRY"
• Response Time: Within 2–4 hours during Bangladesh Standard Time (BST, UTC+6) business hours for general enquiries; within 30 days for formal data rights requests.
• Language: Our support team operates in English.

For questions about our Terms & Conditions, please visit that page directly. For information about responsible gaming tools and self-exclusion, please visit our Responsible Gaming page. For general questions about d4444, visit our FAQ page.